Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Last Updated: February 16, 2026

1. Introduction

Welcome to SiteWave Creative ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sitewavecreative.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request information
Subscribe to our newsletter or marketing communications
Engage with our services
Contact us via email or phone

This information may include:

Name and contact information (email address, phone number, mailing address)
Company name and business information
Project requirements and preferences
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Clickstream data

3. How We Use Your Information

We use the information we collect or receive to:

Respond to your inquiries and provide customer support
Deliver our services and fulfill your requests
Send you marketing and promotional communications (with your consent)
Improve our website and services
Analyze website usage and trends
Protect against fraudulent or illegal activity
Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website

Marketing Cookies: Track visitors across websites to display relevant advertisements

For more detailed information about cookies, please see our Cookie Policy.

5. Third-Party Services

We may employ third-party companies and services to facilitate our services, including:

Analytics providers (e.g., Google Analytics)
Email service providers
Hosting services
Customer relationship management tools
Social media platforms

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Restriction: Request restriction of processing of your information

Portability: Request transfer of your information to another service

Objection: Object to our processing of your personal information

Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SiteWave Creative

San Antonio, Texas

Phone: (210) 245-1997

Email: hello@sitewavecreative.com

Privacy questions, answered.

A quick guide to the policy above and sharing information when you contact our agency.

Ask us a question

What information should I share when asking about a project?

Your name, contact details, business information, and a description of the work are enough to begin. Avoid including passwords, payment details, or private customer records in a general inquiry.

How is information from my inquiry used?

We use the information you provide to respond and understand the services you are asking about. The Privacy Policy above explains the broader purposes for collecting and using information.

Does submitting an inquiry sign me up for marketing emails?

An inquiry gives us the details needed to respond to your request. Our Privacy Policy states that marketing and promotional communications are sent with your consent. Contact us if you have questions about a message you receive.

Where can I learn about third-party services?

The Third-Party Services section above describes the kinds of providers that may help deliver our services, including hosting, email, analytics, and customer relationship management tools. Their own policies may also apply when you use their services.

How do I ask about correcting or deleting my information?

Email hello@sitewavecreative.com with your request. The Your Privacy Rights section above explains the requests you may be able to make depending on your location. Avoid sending additional sensitive information unless it is needed to handle the request.

Do these answers replace your Privacy Policy?

No. These answers are a brief guide to common questions. Read the full Privacy Policy above for the complete explanation, and contact us if you need clarification about how it applies to your inquiry or project.

Questions about this policy?

We're happy to explain anything here in plain language.